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President
Barry opened the doors to PROS in the spring of 1988. His work experience before starting PROS included working in the sales and engineering departments of Vic Manufacturing, one of the largest manufacturers of dry cleaning equipment in the US.
One of his projects at Vic was to open a parts sales division called Imparts that helped support dry cleaning equipment that was imported from Italy and Germany. Previous to his work experience at Vic Barry studied Engineering at the University of Colorado. Over the years, Barry guided PROS Parts as the company began manufacturing dry cleaning machinery and added the support of laundry parts to the company’s activities.
Barry now lives in Eden Prairie, Minnesota with the love of his life, Katie. He has two college age sons Sawyer and Colton and a dog named Sora. Both Sawyer and Sora are integral members of the PROS Parts team. Barry is an avid downhill and cross country skier, and also likes to snow shoe, kayak, hike and travel. Barry enjoys music from the 70s and 80s and more recent bands like One Republic, Coldplay and Imagine Dragons.
Barry can be reached by calling 763 231-7379.
E-Mail barryv@prosparts.com
Controller
Theresa started working part time at PROS in the fall of 1988 and went full time in January of 1990. She is currently the Controller and manages Payroll, HR, A/P and A/R. She also prepares the financial reports.
Theresa earned a bachelor’s degree in Chemical Engineering from the University of Minnesota. After college, she worked at a newspaper that served the Twin Cities’ Black community and later took a purchasing position at a manufacturing company.
She later worked in Purchasing for two other companies, one of which was Vic Manufacturing. When Vic Manufacturing was sold in 1987, she was hired to do purchasing and bookkeeping for PROS Parts.
Theresa is married and has no children or pets. Theresa’s hobbies include bicycling (she commutes to work by bike as often as possible), reading, knitting, running, gardening and crossword puzzles. In the last few years, Theresa has attended several crossword tournaments, including the ACPT in Stamford, CT. (Unfortunately she did not win but there is always next year)
Theresa can be reached by calling 763-231-7377.
E-Mail theresahoran@prosparts.com
Operations Manager
Bruce Hope joined PROS in September of 1991. He is responsible for making sure all areas of the company work together flawlessly so that customers have the best possible experience. He manages all of our information technology and communications equipment and software and oversees our processes and procedures. If you like the way PROS Parts does business, Bruce has probably had a hand in assuring that. If you have a complaint, he would love to hear it and will make his best effort to make sure we never hear the complaint again.
Bruce can be reached by calling 763-231-7380
E-Mail brucehope@prosparts.com
Marketing Manager
Katie recently joined PROS Parts. She helps build out the marketing strategy, with a focus of understanding our customers and what they really need in terms of parts and supplies to help ensure their industrial laundry and dry cleaning equipment stays up and running.
Katie's background is in marketing and brand strategy, working in larger corporate, small business, non-profit and higher education arenas - all with the goal of knowing what is important to the audience and implementing communications and opportunities that help people reach their goals.
Married to Barry, she lives in Eden Prairie, MN and has a daughter and son along with her two stepsons, and of course Sora. She finds her rejuvenation in the outdoors, enjoying long walks, snowshoeing, cross country skiing and anything outside.
E-Mail katieladas@prosparts.com
Receiving
"Hub", as he is known to the rest of the staff, is a master at doing the daily receiving of products and ensures products and shipments coming into our warehouse meet expectations.
Hub started at PROS in 1993, spending the majority of his years overseeing the warehouse. Previous to PROS, he drove a limo for 16 years and before that managed a convenience store for 13 years.
Hub loves to take long driving vacations where he practices his hobby of photography – with many of his photos of geographical wonders decorating the walls of the PROS office.
E-Mail brucehubbard@prosparts.com
Export Sales and Ebay Store Manager
Donald joined PROS Parts in 2012 as a receiving specialist and moved into his current position in international sales in 2013. He has an AAS in Information Management Systems from Northwest Electronics Institute, which is now part of Dunwoody College.
Donald honed his information management skills, customer service skills, and analytical skills while working in customer service for Sleep Number. He further refined these skills while working for Wells Fargo as a phone banker.
Donald enjoys spending time with his wife, Christine, and their two daughters, Annika and Elsa. When the opportunity allows, Donald enjoys spending time outdoors in northern Minnesota ATVing, fishing, and golfing with his brothers.
Donald can be reached by calling 763-231-7371
E-Mail donaldwhittemore@prosparts.com or for export customers export@prosparts.com
Inside Sales and Customer Service
Christine has been at PROS since 2014. She helps customers with their orders and ensures they get the parts they need so that equipment downtime is minimized. Christine started at PROS working receiving and oversaw the purchasing process until her latest move to work in sales.
Before PROS, Christine has been a substitute teacher, band teacher, and a loss mitigation specialist at US Bank. She has a BA in music from St. Olaf College and plays many instruments including the oboe and piano.
Christine is married to another team member, Donald, and enjoys spending time outside with their two daughters.
Christine can be reached by calling, 763-231-7372
Domestic Business Development Manager
Nancy started at Pros Parts in 2007 in Customer Development.
She graduated with a BA in Sociology from University of Colorado at Boulder.
As part of the PROS Parts team, she informs potential customers that we are a source for commercial and industrial washer and dryer parts, and helps the customer get good pricing, delivery and customer service.
Nancy can be reached by calling 763-231-7383
E-Mail nancyvictor@prosparts.com
Inside Sales and Customer Service
Richard joined PROS in 2024 working in inside sales and customer service. His work helps ensure customers get the information and parts that they need.
Richard came to PROS from the graphics industry, working in distribution for almost 10 years learning the products, warehouse operations, customer service and sales.
Richard enjoys spending time with his wife Sunshine, and their four children. He loves the outdoors doing hikes, walks and seeing nature, especially his annual trips to Colorado staying in a cabin up in the mountains. In his free time, he goes to car shows with friends and family, takes his older children out to the racetracks, goes to the zoo, and supports locally owned restaurants to try out new foods.
Richard can be reached by calling 763-231-7366
Shipping and Warehouse Manager
Grant started at PROS in 2023. He oversees the warehouse – ensuring the shipping and receiving of our products meet your expectations, carefully organizing all aspects of the physical space, and making sure our inventory is accurate and displayed for easy access.
Grant has been in the warehouse profession for more than 20 years, and PROS is thrilled to have his expertise and dedication as part of our team.
Outside of work, Grant enjoys disc golf, being outside, hanging out with friends, and skateboarding.
You can reach Grant by calling 763-231-7382
E-Mail grantaune@prosparts.com
Business Office Administrator
Nicole joined PROS in 2024. Her main role is to help ensure the purchasing functions run smoothly so that customers get the products they need as quickly as possible. She also helps with some of the invoicing functions and other receiving and office support so that the work of the PROS team works as efficiently as possible.
Nicole comes to PROS with a number of years experience supporting customer service, operations, compliance, budget administrations and more.
Nicole brings fun to PROS through organizing potlucks and other forms of pulling the team together. She enjoys camping, watching movies, reading books and spending time with friends and family.
Mascot
Sora is a 6-year-old Black Lab/Australian Kelpie mix that comes to work with her owner Barry. She was a rescue from La Plata Humane Society in Durango, CO. Her daily duties include roaming the office, begging for treats, and playing fetch in the warehouse.
Sora can be reached by calling.......just kidding, she is a dog afterall.